An AI concierge that speaks every guest's language.

• Trained on your hotel, not the internet. Answers come from the FAQs, hours, menus and policies you maintain — no made-up answers about your property.
• Live translation both ways. The guest writes in their language, your team reads and replies in theirs. Nobody needs to switch apps to translate.
• Staff can jump in anytime. The AI handles the routine; your team takes over conversations that need a person, in the same thread.
• 24/7 without a night shift. Late arrivals and early risers get instant answers even when reception is closed.
• Fewer calls, more orders. Guests who can ask anything effortlessly also discover the shop, room service and tours — and buy.
• GDPR-safe by design. Conversations are tied to the stay, access expires at checkout, and personal data is anonymised afterwards.

AI hotel chatbot — common questions

What languages does the AI hotel chatbot speak?

Guests write in their own language and the AI answers in that language. Staff see the conversation in the hotel's primary language — translation runs in both directions automatically.

What does the chatbot know about my hotel?

It answers from your own content: FAQs, menus, opening hours, Wi-Fi details, house rules and local recommendations that you maintain in the dashboard. It does not invent answers about your property.

Can my team take over a conversation?

Yes. Every conversation is visible in the hotel dashboard, and staff can reply directly at any moment — the guest sees one continuous thread.

Do guests need to install anything?

No. The chat opens in the browser after guests scan their room QR code and enter their access code. Access expires automatically at checkout.